Leading specialist loss adjuster, QuestGates, is gearing up for London 2012 with a raft of measures designed to mitigate the risk of any negative impact on its services resulting from the disruption that the Olympics and Paralympics may bring to the UK over the summer months.

Director Ross MacPherson explains: “There is a potential threat to normal business operations across all industries for a period of some two months, from the opening of the athlete’s village on 13th July through to the closing of the Paralympics on 16th September. Clearly our organisation is in a different league to those athletes talented enough to make it to the Games, but our preparation has to be just as well planned and just as well executed as theirs if we are going to successfully mitigate the possible impact that the Games may have on normal day-to-day business.”

While London is the main focus of Olympic activity with some 800,000 spectators expected to be travelling in and round the various venues in the capital, there is also going to be a lot of visitors to the other Olympic centres in Glasgow, Newcastle, Manchester, Cardiff and Weymouth.

QuestGates has considered the potential impact on its services across a wide range of issues from travel delays and disruption to local security restrictions to internet and mobile network overload and disruption. It has reviewed the threat to its normal business activity and put in place a number of measures so as to minimise the risk insofar as they are within QuestGates control.

Ross continues: “We’re undertaking an extensive communication programme with our clients so they understand what we have in place to ensure it is business as usual – not unusual – during the Games. However, while the insurance industry itself seems pretty well prepared, I’m not convinced that businesses in general have put into place contingency plans to cope with the strains that London 2012 could place on them. Our industry has a huge role to play in helping ensure they are as prepared as we are.”