Liability Property Environmental
Motor Subsidence Complex & Major Loss
Private Clients Equestrian Valuations
Industrial Disease Engineering & Technology Professional Indemnity
Building Claims Validation Property Investors Third Party Property Damage
Household Major Loss Counter Fraud Business Interruption Surveys
Business Interruption Surveys
senior personnel
Business Interruption Service
Alistair Steward
Alistair Steward
FCII, FCILA
A main board Director of QuestGates, Alistair joined in 2006 and has responsibility for business development along with the development of new products and services. He has over 22 years insurance claims experience, the last 20 having been spent in the loss adjusting sector. Alistair led the development of the QuestGates Business Interruption Survey service and is directly responsible for its continued growth and development.
Paul Johnson
Paul Johnson
ACA, ACII, ACILA, MBCI

Paul is a consultant to QuestGates and has over 15 years professional experience, centred around business interruption insurance and gained working with chartered loss adjusters, forensic accountants and a major global insurer. He has dealt with a wide range of business interruption claims across many sectors and worked in risk management, helping organisations identify business risks, develop business continuity plans and implement effective insurance coverage.

Brian Polley
Brian Polley
MA(Oxon), FCII, FCILA

Brian has over 28 years adjusting experience, encompassing senior roles in two major adjusting practices. He joined Thomas Howell Group (now Crawfords) in 1982, specialising from the outset in commercial property and business interruption losses, becoming Midlands Business unit Director and subsequently UK Technical Director in 1993. In 1996 he joined McLarens Toplis to develop and raise the profile of the company's major loss capabilities across the Midlands, South West and South Wales regions, heading up a multi-disciplinary technical team. He was appointed Director with responsibility for national major loss development in 1998.

In January 2003, Brian became a founding Director of QuestGates Ltd, with specific responsibility for all Property Material Damage and Business Interruption loss adjusting activity.

David Johnson
David Johnson
BSc(Hons), FCA

A consultant to QuestGates, David has over twenty years experience advising the small and medium sized enterprise (SME) marketplace, and for many years has been actively involved with a number of companies, including several start ups. He has had significant exposure to growth companies and this experience has given him an in-depth understanding of business risks and the difficulties facing such entities, particularly in the early and middle stages of their life cycle.

Paul Thomas
Paul Thomas
ACII, FCILA

Paul's loss adjuster career spans 25 years. Previously Complex & Major Loss Director at both Mclarens Toplis and Capita/Teceris, he has wide experience of all aspects of property and business interruption claims and has handled many high profile losses, ranging from SME/Leisure to one of the largest ever fire claims in the UK.

Ross Macpherson
Ross Macpherson
ACII, FCILA

A main board Director, Ross commenced his career with an insurer before entering loss adjusting 20 years ago. He has strong technical knowledge in both Property and Business Interruption. Ross is responsible for delivering technical best practise within QuestGates including identifying and delivering technical training.

Simon Jones
Simon Jones
LLB(Hons), ACILA

Simon joined QuestGates in 2008 with nearly 20 years loss adjusting experience. He was previously Operations Director for Carmichaels, where he was responsible for several commercial accounts. Simon's adjusting experience includes considerable exposure to complex and major losses, many of which included sizeable business interruption claims.

Adrian Bowness
Adrian Bowness
BSc(Eng), ACII, ACILA

Adrian is a highly experienced loss adjuster with particular expertise in handling commercial property and business interruption losses. During his career, Adrian spent many years at McLarens Toplis, where he was responsible for managing one of the company's largest UK offices.

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