The investigation of industrial disease claims requires legal and technical expertise and experience and, invariably, a high degree of confidentiality. QuestGates has enhanced its capability to handle industrial disease claims through a partnership agreement with BAI Claims Services Ltd (BAICS), a company which has considerable experience in the handling of construction and industrial disease claims. The QuestGates BAI specialist Industrial Disease division is dedicated to the management of such claims, which are handled by committed experienced adjusters from the first report, through settlement to conclusion.
Whilst QuestGates has a proven track record for the investigation of all types of industrial disease claims, the new service, which includes full claims handling if required, will focus initially on asbestos related claims. The enhanced capability will also complement QuestGates' existing Environmental Unit, which has an established reputation in this sector. The Industrial Disease division also offers insurers a highly experienced and cost effective alternative to the appointment of solicitors, whether the need is for complete handling of industrial disease claims or investigations to support their own specialist departments.

Appropriately skilled industrial disease consultants, contractors and other specialist disciplines are supported where necessary by expertise drawn from our Liability, Property or Environmental divisions.

The QuestGates BAI Industrial Disease division offers:
In-house specialist adjusters dedicated to handling industrial disease claims, unhindered by huge work loads or external considerations and who have the experience, credentials and flair to bring these claims to an optimum resolution
A cohesive assessment of potential insurance liabilities, established through salient and tactful enquiries, providing a workable strategy to conclusion
All aspects of quantum including the most complex losses
The protection of evidence and the pursuit of subrogated recoveries
Expectation management and quality communications to all interested parties
A commitment to proactively drive the claim to an efficient and cost effective conclusion
The Industrial Disease division operates as a central hub providing communication between all concerned parties and allows for an expeditious investigation and conclusion to be reached. Early identification of the extent of the claim enables employers and their insurers to maintain proper reserves, not only for the simpler claims, but also in more complicated claims such as mesothelioma.

The Industrial Disease division abilities include:
Corporate history investigations
Policy wording issues
Investigation of employment history
Generic liability enquiries
The liability decision
Medical and quantum investigation
Direct negotiation with claimant's solicitors
Management of dedicated legal services
Collation of claims management data
QuestGates BAI areas of specific expertise include:
Workplace accidents
Vibration White Finger
Noise induced hearing loss
Asbestos and other respiratory related claims
Skin conditions caused by exposure to chemicals or other noxious substance
Osteonecrosis
Coal Miner's Knee
Stress
E.coli
For further information on QuestGates' Industrial Disease division, please contact:
Chris Hall or John Goodwin, on info@questgates.co.uk