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QuestGates recognises that, in our increasingly litigious society, professionals are frequently exposed to the risks of a claim due to alleged failures in either the advice they offer or the professional services that they provide.
Resolving professional indemnity claims requires specific technical expertise, not only to appreciate the particular legal nuances of the law involving businesses, but the political and commercial skills required to ensure a positive result for both insured and insurer alike. |
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QuestGates has proven resources, specialists and experienced adjusters, enabling us to provide both a nationwide and international response to this specific area of risk.
Our claims management services include: |
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The provision of customised reports and bordereaux
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First point of contact/notification of claims/circumstances
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The utilisation of up to date, state of the art technology
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Client "internet" service if required
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Access to claims personnel with superior technical skills
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Access to expert service providers
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Acting as a liaison with solicitors, either where claims have been litigated or where specific advice becomes necessary
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| Ensuring the performance of all claims related to service providers | |||
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Resolution of claims within an excess or deductible or within a delegated authority
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Our aim is to provide an effective resolution of claims, the emphasis being on the thorough and timely investigation of all the issues concerned, detailed consideration of policy terms, conditions and applicable exclusions, detailed assessment of legal liability and the early conclusion of claims where such action is warranted. Our approach and focus is to contain and reduce claims costs through accurate reserving and proactive claims management.
Our clients include Lloyd's syndicates, insurers and corporates under high deductible programmes and our experience includes the following professions: |
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| Accountants | |||
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Architects |
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Architectural technologists |
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Design and build contractors |
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Engineers: acoustic, civil, consulting, environmental, geotechnical, mechanical and structural |
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Estate agents |
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Insurance brokers |
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Landscape architects |
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Loss adjusters and claims management companies |
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Managing agents: land and building |
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Planning supervisors |
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Surveyors: building, quantity and valuation |
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Town planners |
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| For further information on QuestGates' Professional Indemnity Division, please contact: Martyn Gabbitass or Chris Hall, on info@questgates.co.uk |
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