• IRELAND

Ireland

We have an experienced team of adjusters based in our Irish offices located in Dublin and Belfast. We pride ourselves on providing an exemplary service delivered by local experts, nationally.

We deliver services to Insurers, MGAs and Brokers across both Northern Ireland and the Republic of Ireland, and manage claims for a number of National and International businesses, and public sector clients.  We also provide claims and loss adjusting services to London market underwriters who do not have a physical presence here.

We believe in true partnership and have an ingrained focus on understanding our clients’ businesses fully so we not only deliver customer centred loss adjusting and investigation services that are expected, we also provide meaningful risk advice and industry insights that help our customers and clients mitigate potential issues and grow their businesses. We like to work with our clients beyond individual claims handling, helping them understand claims and market trends, with a focus on great service delivery and customer retention.

Our team in Ireland specialise in the following areas:

Property

  • Loss adjusting – including, Commercial, Real Estate and Property Owners, Mid and HNW, Agri and rural, Major Loss and Subsidence

  • Valuations including VAR and BI calculations

Our team includes experienced property adjusters who have previously worked in industry incorporating construction, surveying and agriculture. This experience ensures that we have an in-depth understanding not only of claims and insurance related issues, but we also understand the market dynamics, opportunities and challenges facing our clients and their customers, and bring that expertise to managing their claims.

Liability

  • Claims Investigation and Loss Adjusting

  • Areas covered include Construction, Professional Indemnity, Products liability, Agri, CAR, EL, PL, and TPPD

Our team has extensive experience of investigating and managing casualty claims in both the UK and Ireland. They have been involved in the investigation of some of the highest value and complex losses in Ireland over the last number of years, including multi-million injury, financial loss and TPPD claims. They have also been involved in providing consultancy services to Insurer clients around best practice claims handing, with a focus on technical expertise, service delivery and indemnity spend reduction.

Environmental

  • First and third party claims, specialising in EIL, domestic oil spills and commercial environmental losses.

We have a team of adjusters and in-house consultants that are solely dedicated to dealing with environmental claims. The team has significant environmental industry expertise and bring that to bear when determining the best strategy to remediate a spill, understanding the impact a lengthy approach can have on customers, their homes or businesses, and the financial cost of ineffective approaches.

Glen Donaldson – Regional Director

BA (Hons), ACII
glen.donaldson
@questgates.co.uk

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