We welcome feedback to help us not only gauge if we are achieving this now, but also to assist with continually improving the experience our customers receive in future. Therefore, please do let us know how you felt about your dealings with QuestGates, whether you consider we have met or exceeded your expectations, or where you feel that we could have done things better. All feedback is overseen by our independent Customer Services team who will review your comments in line with your Insurer specific guidelines.