CLAIMS MAGAZINE: TS Adjusting rebranded to become QuestGates third-party property damage division
QuestGates managing director Chris Hall said of the rebrand: “We have built a powerful, well recognised brand over the past 15 years—and one that has become renowned for its customer focus and service. The team at TS contains highly qualified professionals and they have proven their commitment to our values of providing technical expertise with a personal approach.”
“The process improvements TS have achieved through the application of digital initiatives continue to drive down both claim lifecycles and cost, so we feel it makes sense to fully recognise this by bringing them under the QuestGates brand and creating this new division. In addition the division will migrate to our award winning claims management system, QUBE, which has greatly enhanced MI capabilities and supports remote working which will facilitate better use of merged engineering, surveying and validation resources.”
Earlier this year, QuestGates launched a new service for agricultural claims following the appointment of Frank McGaffney to its team.