INSURANCE AGE: QuestGates creates new quality assurance role

19th January 2018
This article has been reproduced

Leading specialist loss adjuster, QuestGates, today announces the appointment of Jonathan Gray to the newly created role of Supplier Quality Assurance Manager.

A qualified surveyor, Jonathan has a wealth of experience in insurance claims and supplier management from his previous positions at The Innovation Group and Crawford & Company.

In this new role, Jonathan’s main responsibility will be to engage with QuestGates’s range of suppliers and independent contractors to indentify innovative ways to further improve the quality and consistency of performance as well as focusing on indemnity control.

Greg Laker, Director at QuestGates, says: “The success of our business stems from the technical expertise and personal service delivered by our team, whether a member of staff or a third party, and we will not compromise on quality as we continue to grow. Aligned to our clients’ requirements, we are looking at new and innovative ways to improve indemnity control and in particular we see the development and implementation of technology led solutions as key to this.

“Jonathan has a lot of innovative ideas around supplier management, indemnity control and technology solutions that fit with our strategy and I think that he will be an extremely valuable member of our team going forward.”