Insurance times online- QuestGates launches Real Estate unit

QuestGates said it has launched a new real estate division in the UK and Ireland.

The loss adjuster has set up a real estate portal allowing clients to view live claims data and upload videos and documents.

Robin Ehrlich, previously a regional manager at QuestGates, has been appointed head of real estate.

“Property investors and property managers demand consistently high levels of service and swift resolution when it comes to making a claim. Furthermore, brokers need confidence that their real estate clients’ claims are being well managed with clear communication throughout, something they have not always received,” said Alistair Steward, Questgates’ director of business development.

“By providing a dedicated web portal and leveraging the expertise we already have in-house, we are now well placed to meet these specialist needs whether dealing with large commercial portfolios or high end residential developments.”

Ehrlich said: “We will ensure that real estate clients experience an unparalleled loss adjusting response.”