QuestGates adds new expertise to its Surveying Services division

15 November 2017: Leading specialist Loss Adjuster, QuestGates, today announces that it is strengthening its rapidly growing surveying services division with the recruitment of Jeremy Carpenter BSc, FRICS, FCILA to build a new standalone service.

This new unit within the division will specialise in the defence of tree root liability claims arising from subsidence and direct tree root action property damage, with particular emphasis on the Local Authority arena.

Jeremy trained as a general practice surveyor before commencing his loss adjusting career back in 1985. Since 2006 he has concentrated specifically on tree root liability claims for a wide range of Local Authorities and commercial entities, predominantly within the Greater London area.

Head of Surveying Services at QuestGates, Dave Clare, comments: “The specialist expertise that we have recruited into our surveying services team now enables us to offer a multiple platform of services which add real value to our adjusting operations and which has gained real traction amongst our client base. Tree root liability claims require a very specific and niche expertise. Jeremy’s appointment compliments our existing Liability and Surveying skills and provides our clients with a truly specialist solution for the defence of these complex claims. We are delighted to have attracted someone of Jeremy’s calibre to lead and build this new unit.”

Operations Director, Greg Laker adds “Diversifying into multiple platforms of subsidence related loss adjusting in this way also affords QuestGates further opportunity to utilise our existing bespoke software that provides complete internal data security and confidentiality to our clients”.

QuestGates Surveying Services Division now offers multiple standalone services including subsidence claims handling, perils project management and building claims consultancy support through its national team of surveyors and engineers, comprising ten directly employed staff and a further fifteen self- employed consultants.