QuestGates seals 4th deal of 2021

Loss adjuster boosts contingency market expertise with acquisition of Focus

2 November 2021: Leading specialist loss adjuster QuestGates today announces the completion of its fourth deal of 2021 with the acquisition of Focus Claim & Risk Management Ltd.

Focus specialises in managing contingency and entertainment claims including cancellation and non-appearance, with particular expertise in prize indemnity, over-redemption, and risk management of lotteries and prize promotions.  This latest acquisition complements the existing expertise within the QuestGates subsidiary, Hyperion Adjusters.

The Focus team, including both Linda and Jonathan Wylde will become part of the QuestGates Specialist Services division and work with the Hyperion team.

Glen Donaldson, Director – Specialist Services at QuestGates says: “Since acquiring Hyperion four years ago, it has gone from strength to strength as demand from clients for its expertise in the contingency, entertainment, motor sport and lotteries market has increased. These are highly specialist claims requiring unique skill sets and experience to ensure they are handled correctly, both from a technical and operational perspective. Focus has a fantastic reputation in the market and we are delighted to welcome their team as part of the Hyperion / QuestGates family.

Focus Director, Linda Wylde, adds: “Having worked hard over the past 20 years to build a reputation for service excellence in the contingency market, we felt it was the right time to become part of a larger enterprise. We soon recognised that QuestGates was the natural choice. Glen and the team made it clear that they would both value the expertise that we could bring to their existing team of professionals within Hyperion, but also help us to widen our service offering to our own client base.”