Client Information

TS Adjusting rebranded to become QuestGates Third Party Property Damage Division

Specialist loss adjuster QuestGates is bringing together all of its third party property damage services under the QuestGates name, including T S loss adjusting which it acquired in late  2015.

With effect from 16 July 2018, the team will now operate as the as the QuestGates Third Party Property Damage Division, reporting to Stuart Lansdown, Divisional Director. Dan Welsford has been appointed as Operations Manager and Tom Massarella has been appointed as the Training and Development Manager.

QuestGates Managing Director, Chris Hall, comments: “We have built a powerful, well recognised brand over the past 15 years – and one that has become renowned for its customer focus and service. The team at T S contains highly qualified professionals and they have proven their commitment to our values of providing technical expertise with a personal approach. The process improvements T S have achieved through the application of digital initiatives continue to drive down both claims lifecycles and cost, so we feel it makes sense to fully recognise this by bringing them under the  QuestGates brand and creating this new division. In addition the division will migrate to QuestGates award winning claims management system, QUBE which has greatly enhanced MI capabilities and supports remote working which will facilitate better use of merged engineering, surveying and validation resources”

The team will remain based at their office in Northampton however the email addresses of all team members will change to @questgates.co.uk when the new brand comes into effect. In addition, the QuestGates brand will appear on all relevant material and documentation.