• SCOTLAND

Scotland

Our experienced team in Scotland are based out of our Glasgow Office.  We truly value the importance of being local to the Scottish Market and provide what we believe to be an unrivalled service to our clients and brokers nationally, including the Islands. In additional to the usual claims and investigation service that is expected, we work closely with our clients to provide risk advice and industry insights to help in the mitigation of potentially arising issues which assists them in providing good service and retaining customers.

Our team in Scotland specialise in the following areas:

Property

  • Loss Adjusting – including Commercial, Property Owners and Real Estate, HNW, Agricultural & Rural claims

  • Major Loss – Our highly responsive team bringing all areas of specialism required to effectively handle major loss claims.

  • Subsidence – Handled by our specialist team of Chartered Surveyors and Engineers

  • Valuations – VAR expertise on Buildings, Machinery and Business Interruption.

We offer technical expertise across various commercial industries from SME’s to large manufacturing plants. Our customer-centric staff are also geared to provide the high levels of care and attention required of complex household and HNW losses.  Our team includes experienced Property Adjusters, Surveyors and local back-office support who provide a pro-active service throughout the life of the claim. Our Major Loss Team is highly responsive and provides the necessary areas of specialism where required to manage all aspects of a Major Loss including Surveyors, Engineers and Accountants.

Liability

  • Claims Investigation and Loss Adjusting

  • Areas covered include Construction, Professional Indemnity, Products liability, Agricultural, CAR, EL, PL, and TPPD

Our team has extensive experience of investigating and managing liability claims. They have also been involved in providing consultancy services to Insurer clients around best practice claims handing, with a focus on technical expertise, service delivery and indemnity spend reduction.

Environmental

Covering first and third party claims, specialising in EIL, domestic oil spills and commercial environmental losses.

We have team of adjusters and in-house consultants that is solely dedicated to dealing with environmental claims. The team has significant environmental industry expertise and brings that to bear when determining the best strategy to remediate a spill, understanding the impact a lengthy approach can have on customers, their homes or businesses, and the financial cost of ineffective approaches.

Chris McRae– Area Manager – Property

Cert CILA, Cert CII (Claims)

chris.mcrae@questgates.co.uk

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