Subsidence

Operating through a network of offices, QuestGates’ subsidence team delivers focused adjusting and engineering expertise and provides insurers with a flexible approach to ensure that subsidence claims are managed not only professionally and cost effectively, but also in a way tailored to suit insurers’ individual requirements.

We provide:

• Correct early diagnosis and policy interpretation

• Early response to emergency works

• Pro-active mitigation management

• Access to a network of specialist contractors

• Prompt and correct scheduling of remedial works, utilising the most modern and innovative sub- and superstructure repair schemes

• Diary management with regular updates

• Pro-active management of contributions and recoveries

• Enhanced customer satisfaction and retention

• Reduced elapsed times.

Emphasis is placed upon good communication practices between all parties involved, enabling insurers to make early policy decisions that can help mitigate their exposure in such complex cases.

QuestGates recognises that this strengthens the relationships between insurers and clients whilst reducing lead times and ultimately costs. To this end, the QuestGates offer an un-rivalled capability in the management of specialist subsidence claims.