• ZOOM VALIDATIONS

Zoom Validations

90% of policyholders have complimented us on our service.

Zoom validations provides specialist technical knowledge and experience in handling claims involving building damage.

Developed to meet the requirements of insurers who do not require a full loss adjusting service, but nevertheless need to establish the cause and cost of building reinstatement, Zoom Validations provide an alternative, cost effective solution.

Operating particularly in the commercial and high net worth sectors, we work in conjunction with insurers’ own handling operations and, where relevant, contractor network arrangements.

Zoom Validation provides an impartial nationwide service that adds value for clients who require an effective validation solution. Our service includes a rapid response to instructions, accurate assessment of policy liability, realistic market rate for repairs, high customer satisfaction levels and management information tailored to insurers own requirements.

Our extensive expertise in the commercial property sector allow for understanding when liaising with brokers, managing agents, freeholders, leaseholders and where appropriate, tenants.

Principal areas of activity include claims relating to:

  • Roofs

  • Chimneys

  • Walls

  • Ceilings

  • Floors

  • Plasterwork and decoration

We have developed bespoke smart phone technology to help drive down elapsed settlement times and offer valued support to our customers through our web portal, QUBEconnex.

Utilising building specialist surveyors and high level access Technology, including drones we have been able to achieve significant savings across all perils whilst at the same time maintaining a high level of customer service and adhering to the core principles of TCF.

Greg Laker– Director, Operations
ACII, FCILA, FEUDI-ELAE

Tel: +44 (0) 7739 879 242
greg.laker@questgates.co.uk

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Stuart Lansdown – Divisional Director – Liability

ACII

Tel: +44 (0) 7718 110288

stuart.lansdown@questgates.co.uk

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