Post Online: NIHL: make some noise

Stuart McLean, major and complex loss director for Questgates, has seen many claims and agrees that standards must rise. “There needs to be confirmation that the claimant is indeed suffering from hearing loss in the first place. Currently, some claimant lawyers simply take the word of their client and submit a claim, which then has to be investigated.”

Most effort to drum up NIHL business has been around businesses that are likely to have had high levels of noises, particularly before higher health and safety regulations came in. But could claims farmers start fishing in other pools?

McLean says noisy factories and building sites still comprise the majority of workplaces but says pubs and clubs might also be brewing future claims.

While claimant lawyers primarily targeted heavy industry, others simply invited anyone who thought they could be affected to have a go at claiming. “We certainly are seeing claims from the elderly who have been spurred into action by TV ads and cold calling,” Mclean says.