In an age of digitalised assets, cryptography and blockchain, it is becoming increasingly necessary for loss adjusters to not only understand Cyber Insurance but also the technology that underpins its need.

Every second there are 19 ransomware attacks

Glen Donaldson

Director, Specialist Services

BA (Hons), ACII

Tel: +44 (0) 7793 916324

Greg Laker

Director, Operations


Tel: +44 (0) 7739 879242

Steve Holland

Head of Digital Technology and Security

Tel: +44 (0) 7957 301964

Our areas of expertise include:


Ransomware attacks, malware, phishing scams, cyber extortion and hacks


Incident response management, remediation and IT restoration


Fraudulent crypto schemes, diversions and cryptojacking


Technological errors and omissions, data loss and IP issues


Business Interruption


Digital asset thefts, token assets tracking and recovery

With extensive experience in the management of first and third party claims in technology, financial lines, energy and media, our team of experts are highly versatile and innovative in their approach to cyber claims.


We are uniquely placed, with our in-house chartered loss adjusters, accountants and lawyers, who work collaboratively as a team to resolve your cyber issues swiftly.  We recognise the importance in cyber of speed and expertise, whilst being cost-effective, and therefore have IT and security experts on standby should an immediate threat require extinguishing.  We will then work closely with you and your customers, empathetically, to get their business back up and running.

Our enhanced partnered services include:


Threat actor negotiation


Forensic and root cause analysis


Cybersecurity, crisis management and PR


Blockchain, smart contracts, parametric and decentralised application solutions


Third party liabilities, including directors and officers, professional and financial risks


Litigation, regulatory and crypto disputes support

security, cryptocurrency, bitcoin

Cybercrime however is not just focused on attacks against businesses. We are increasingly seeing ultra and high net worth individual investors extend their portfolios into digitalised assets, which threat actors are specifically targeting.  We help insurers’ customers pursue their stolen digital assets and bring those criminals to account, whilst tactfully safeguarding reputation.

We offer a comprehensive and streamlined end-to-end solution for cyber losses, as well as more tailored options and are adept at operating as cyber incident managers or working with insurers’ existing team of experts.

For new enquiries, please contact:

Call us on

0121 411 0535