Real Estate

We understand that property investors want claims to be managed efficiently and with ease by people experienced in managing real estate claims.

QuestGates handle a variety of Real Estate claims with specialist teams focussed on London and Scottish Real Estate. Our process is not a one size fits all model and we tailor our service and processes to meet your specific needs. We recognise that you want to deliver something bespoke to your clients and we will support you in providing a service that you can be proud of.

David Potts

Real Estate Development Manager

Tel: +44 (0) 7872 008 386

By assigning dedicated account handlers to each client, our teams build knowledge and understanding and are able to provide a truly bespoke service, from the management of individual claims across all aspects of the risk management process.

We tailor each process to meet our clients’ individual needs and can manage a wide variety of schemes, from those that produce high volumes of claims to specialised individual cases including commercial and high end residential developments. Boasting a wide range of skills and expertise, our dedicated teams are focused exclusively on providing the highest level of service to clients and brokers at every stage of the claims management process.
people walking on street between high rise buildings during daytime

Our service includes:


Real Estate experts in all divisions including Commercial Property, Major Loss, Private Clients, Subsidence and Environmental Claims Management, ensuring that you are supported in any eventuality


Dedicated Relationship Managers for each client no matter how large or small


Bespoke MI including information available from over 600 data fields in our claims management system


Surge Planning dedicated to Real Estate portfolios


The latest in digital technology, including our QUBE-EFNOL technology developed using Rightindem, Surveyor Tech video software to enable remote visit and reporting and our client portal, QUBE connex


A helpline facility with 24/7 adjuster response available in an emergency

Crucial to our service delivery is our award winning client portal – QUBEconnex. This enables real-time updates of claims, both on an individual basis or across an entire portfolio and instant access to business intelligence including specific risk management data, giving you access to a wealth of data at the touch of a button.

For new enquiries, please contact:

Call us on

0121 411 0535

Email us on