Digital Assets

With wider acceptance of digital assets and growing demand for tokenisation, this has inevitably shaped the market for insurance.  The financial sector, governments, regulators and investors have pushed for positive change in the digital assets space, and with this, market demand for insurance in this area has grown significantly.

“A record $20 billion worth of crypto was gained through illicit activities last year”

Glen Donaldson

Director, Specialist Services

BA (Hons), ACII

Tel: +44 (0) 7793 916324

Greg Laker

Director, Operations


Tel: +44 (0) 7739 879242

Steve Holland

Head of Digital Technology and Security

Tel: +44 (0) 7957 301964

However, it is a highly specialised and technical space, different to general cyber risk and a separate area in its own right.  Therefore, particular expertise is required when handling digital asset losses and claims.

Our areas of expertise include:


Digital asset valuations, hacks, thefts, misappropriations and diversions


Fraudulent crypto schemes, token scams and blockchain/web3 exploits


NFT frauds, scams, hijackings and IP issues


Technological errors and omissions, data loss and IP issues


Metaverse, gaming, QR codes and online events


Digital asset fund management and investment pool/staking claims


Smart contract errors and omissions, data losses and professional liabilities


Private key losses and hard drive corruption/retrieval


Token asset tracking, recoveries and enforcement

With extensive experience in managing first and third-party claims in cyber, crypto, technology, professional liability and financial risks, our team of experts are well-versed and educated in the effective management of digital asset claims.

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We are uniquely placed, with our in-house chartered loss adjusters, crypto adjusters, accountants and lawyers, who work collaboratively as a team to resolve your digital asset claims swiftly and methodically. We recognise the importance of true expertise in digital assets, whilst being cost-effective, and therefore have crypto security experts on standby and we provide access to a 24/7 Crypto Response Service.  We will work closely with you and your customers, empathetically, to get their business back up and running.

Our enhanced partnered services include:


Digital asset forensic investigation


Crypto threat actor negotiation/facilitation


Crypto security, pre-breach assessment and crises management


Blockchain, smart contracts, parametric and decentralised application solutions


Third-party digital asset liabilities, including D&O, professional and financial risks


Litigation, regulatory and crypto disputes support

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Increasingly we are seeing UHNWs being targeted for their digital assets, in particular their NFTs.  We help insurers’ customers pursue those stolen assets and bring those offenders to account, whilst tactfully managing reputation.

We offer a comprehensive and streamlined end-to-end solution for crypto losses, as well as more tailored options and are experienced at operating as ‘project managers’ or working with insurers’ existing team of experts.

For new enquiries, please contact:

Call us on

0121 411 0535

Email us on