Brownsword
– part of the QuestGates Group
Established in 1994, Brownsword has built a strong reputation within the insurance industry for delivering compliant intelligence and investigation solutions to insurers, solicitors and corporate clients throughout the UK and internationally.
Part of the QuestGates Group since 2025, Brownsword provides a range of specialist services including surveillance, motor fraud and theft investigations, liability and quantum enquiries. Combining advanced technology with traditional investigative expertise, the team delivers intelligence-led solutions that support the accurate and efficient handling of claims.
Surveillance Solutions
Brownsword provides specialist surveillance solutions across a wide range of personal injury and insurance related matters. Utilising advanced technology, evidence is delivered in a market-leading digital format, while the Intelligence unit provides automatically generated information and updates throughout the lifecycle of each enquiry. All surveillance activity is conducted ethically and compliantly by experienced professionals.
Motor Fraud & Theft Division
Brownsword’s Fraud Investigation team combines access to one of the industry’s largest and most innovative intelligence databases with extensive experience from a cross section of counter-fraud specialists. This intelligence-led approach enables the team to obtain accurate and detailed evidence to the highest ethical standards and provide impartial and unbiased findings to expose the truth.
Services support the investigation of:
- Suspected fraudulent claims
- Staged incidents
- Vehicle theft enquiries
- Policy application fraud
- Organised fraud activity
- Indemnity concerns
Liability Division
Brownsword’s Liability team provides a comprehensive and bespoke motor liability investigation service through a combination of desktop investigations and field based enquiries. This approach enables clients to make accurate decisions in order to progress legitimate claims swiftly, including MOJ cases, whilst identifying cases which require further investigation due to potential liability / indemnity issues or where fraud indicators are identified.
Services include:
- Witness statements
- Scene investigations
- Intelligence-led liability enquiries
- Fraud indicator analysis
