Meet The Team

We are a team, united by our pioneering spirit

QuestGates’ employees are our most valuable resource and have been hand picked for their ability to provide a proactive, innovative and professional technical service. Whether senior management, adjusters, account managers or administrators, all QuestGates staff are experienced and trusted, chosen for their compatibility with client needs.

Please see the what we do page for our key contacts for specific services we offer, or scroll down to meet the team.

Meet the Team

Key contacts

Alex Whitaker

Division Director – Contingency and Entertainment

Alistair Steward

Director
FCII, FCILA,FUEDI-ELAE 

 

Andrew Pinnion

Director – Contingency

 

Andrew Russell

Managing Director of Structural Surveys

 

Andrew Woodford

Head of Corporate Claims Solutions
Cert CII

Anna Burt

Operations Director Specialist Services Division
 Dip CII, LIT

Ashley Clancy

Senior Loss Adjuster/Client Relationship Manager
Cert CII DIP CILA

Cathy Geens

Customer Services Manager

Charlotte Scriven

Business Development Administrator

 

Chris Edwards

Motor Development Director
Cert CII, ACFTech

Chris Hall

Managing Director
ACII, FCILA, FUEDI – ELAE

Colin Ganson

Director
BSc ACII, FCILA, FUEDI-ELAE

Dan Welsford

Operations Manager (Liability)
 

Dave Clare

Divisional Director – Surveying Services
BSc (Hons), MRICS, C.Build.E, FCILA, FUEDI ELAE

David Potts

UK & Real Estate Development Manager

Emma Robinson

Broker Service Delivery Manager

Frank McGaffney

Associate Director – Head of Agriculture and Forestry
Dip CII (Claims) FCILA, FUEDI-ELAE, FIFAA

Gary Stoops

Head of Property Adjusting – Ireland
ICIOB, ACIArb, Dip CII, MCMI

Gary Woodhall

Divisional Director

Glen Donaldson

Director, Specialist Services
ACII

Greg Laker

Director
ACII, FCILA, FUEDI- ELAE

Ian Jones

TPA Claims Manager – Property Claims
Cert CILA

Joanne Birchall

Head of Motor Operations – Motor Investigation
Cert CILA

Jon Toulson

Head of Liability Complex & Major Loss
ACII

 

Kevin Leake

Divisional Director
Head of Property Adjusting
Dip CII ACILA

Kris Locker

Client Relationship Manager
Cert CILA

Lee Roberts

Operations Manager (Motor TPA)
 

Lucy Collett

Associate Director – Head of Customer Experience

BA(Hons) ACII Dip CILA Assoc CIPD

Marie Dugdale

Operations Manager – TPPD

 

Mark Purvis

Head of Liability Division

Matt Wade

Associate Director
Cert CILA

Melanie Rochelle-Bache

Assistant Manager CCS

Nicola Sutton

Major Loss and Private Clients Director
BSc (Hons) ACILA

Paul Cooper

Client Relationship Manager
 

Paul Rossiter

Divisional Director, Third
Party Services, Ireland
ACCI

Richard Lawrence

Head of Environmental
Adv Dip CILA, Dip CII

 

Robin Ehrlich

Major Loss Director
Dip CII, FCILA, FUEDIELAE, ACFTech

Ross Macpherson

Director – Technical and Compliance
ACII, FCILA, FUEDI-ELAE

Shaun Coyne

Consultant, Contingency and Entertainment

Siobhan Bullock

Head of Responsible Business
ACIPP

 

Stephen Maer

Finance Director
BA (Hons), ACA

Steve Holland

Head of Digital Technology and Security

Steven Campbell

Operations Manager
Cert CII, Cert CILA

Steven Sawyer

Senior Technical & Complex Loss Adjuster
LLB (Hons) ACILA FUEDI-ELAE

 

Stuart Lansdown

Director Third Party Services

ACII

Tess Hayden

Liability Team Manager
MDI, C.Dip L.A, BA (Hons)

Tony Ryan

Head of Quality Assurance – Property
Cert CILA

Tracy Ward

Finance Manager

 

Victoria Malaktos

Victoria Malaktos

Loss Adjuster

William Gow

Head of Cyber, Digital Assets and Financial Lines
LLM, MA, DipCILA, Solicitor

Zach Dunkley

European Real Estate Case Manager

Robert Campbell

Director