60% of small businesses suffered a cyber breach within the last year

In this digital age, the threat of operational and reputational damage caused by a data breach or cyber attack has never been higher.  As such, demand for Cyber Insurance is increasing and QuestGates have a team of experts on hand to assist when claims occur.

Our areas of expertise include:

  • Hacking, virus attacks, malware, phishing, payment diversion and cyber extortion

  • Loss of data or intellectual property

  • Business interruption

  • Third party loss/damage arising from a cyber attack

  • Crisis management to protect against personal / reputational damage

  • IT Security analysis and compliance with industry standards

With extensive experience in the management of first and third party claims in technology, telecoms, finance, energy and the media sector, our team of experts are well experienced and qualified to manage all types of cyber claims.

Our in-house chartered loss adjusters, investigators and accountants are supplemented by external consultants when a particular specialist skill is required and, to this end, we have access to not only forensic accountancy expertise, but also to cyber security and IT experts with unrivalled knowledge of:

  • Ransomware and other cyber extortion

  • Malware

  • Information security

  • Digital content

  • Network, system and process errors

  • Cloud and web services

  • Web pages and applications

Cyber crime is not solely focused on attacks on businesses. Increasingly we are seeing High Net Worth (HNW) individuals targeted, who potentially have vast financial resources to steal from.  This can take various forms from reputational damage, online bullying, privacy intrusion, cyber trolling and stalking, to ultimately accessing valuable and sensitive commercial data, which maybe held on personal devices.  Often home networks are less secure than business infrastructures, making them more vulnerable to an attack.

Our services are available as a full, stand alone adjusting offering or as a post-loss investigation service operating in tandem with your own experts and legal team.

William Gow – Head of Cyber and Financial Lines

LLM, MA Solicitor

Tel: +44 (0) 7718 110487


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Glen Donaldson – Divisional Director, Specialist Services

BA (Hons), ACII

Tel: +44 (0) 7793 916324


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Paul Bullett – Major Loss Adjuster and Development Manager


Tel: +44 (0) 7793 090813


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