• CYBER

Cyber

Every 11 seconds a ransomware attack occurs

In an age of digitalised assets, cryptography and blockchain, it is becoming increasingly necessary for loss adjusters to not only understand Cyber Insurance but also the technology that underpins its need.

Our areas of expertise include:

  • Ransomware attacks, malware, phishing scams, cyber extortion and hacks

  • Incident response management, remediation and IT restoration

  • Fraudulent crypto schemes, diversions and cryptojacking

  • Technological errors and omissions, data loss and IP issues

  • Business Interruption

  • Digital asset thefts, token assets tracking and recovery

With extensive experience in the management of first and third party claims in technology, financial lines, energy and media, our team of experts are highly versatile and innovative in their approach to cyber claims.

We are uniquely placed, with our in-house chartered loss adjusters, accountants and lawyers, who work collaboratively as a team to resolve your cyber issues swiftly.  We recognise the importance in cyber of speed and expertise, whilst being cost-effective, and therefore have IT and security experts on standby should an immediate threat require extinguishing.  We will then work closely with you and your customers, empathetically, to get their business back up and running.  Our enhanced partnered services include:

  • Threat actor negotiation

  • Forensic and root cause analysis

  • Cybersecurity, crisis management and PR

  • Blockchain, smart contracts, parametric and decentralised application solutions

  • Third party liabilities, including directors and officers, professional and financial risks

  • Litigation, regulatory and crypto disputes support

Cybercrime however is not just focused on attacks against businesses. We are increasingly seeing ultra and high net worth individual investors extend their portfolios into digitalised assets, which threat actors are specifically targeting.  We help insurers’ customers pursue their stolen digital assets and bring those criminals to account, whilst tactfully safeguarding reputation.

We offer a comprehensive and streamlined end-to-end solution for cyber losses, as well as more tailored options and are adept at operating as cyber incident managers or working with insurers’ existing team of experts.

William Gow – Head of Cyber and Financial Lines

LLM, MA Solicitor

Tel: +44 (0) 7718 110487

william.gow@questgates.co.uk

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Glen Donaldson – Director, Specialist Services

BA (Hons), ACII

Tel: +44 (0) 7793 916324

glen.donaldson@questgates.co.uk

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Paul Bullett – Major Loss Adjuster and Development Manager

ACII, ACILA

Tel: +44 (0) 7793 090813

paul.bullett@questgates.co.uk

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