• FINANCIAL LINES

Financial Lines

“UK insurance is fundamentally changing. Macroeconomic, social and regulatory trends continue to challenge insurers. Digital transformation and disruptive innovation have gone from being vague futuristic concepts to immediate-term action items on strategic agendas”

With central banks and governments trying to prevent a worldwide recession following the pandemic, through interest rates and funding arrangements, Insurers too are having to adapt with how they assess and manage their potential exposures.

Recent economic challenges have led to reductions in staff, home-working, travel restrictions, IT system changes and businesses transitioning their operations.  This has created new operational risks, data issues and fiduciary obligations, all in the backdrop of ever-increasing cybercrime.

We have extensive experience of investigating and settling professional liability and financial risk claims, offering a comprehensive but flexible and tailored service to meet your and your customers’ specific needs.  We act for insurers, brokers and their corporate clients, often managing claims or being appointed as experts to support their own teams.

The types of claims we handle:

  • Professional indemnity liability, including solicitors, accountants, tax advisers and brokers

  • Management liability, Directors and Officers claims

  • Financial institutions and employee dishonesty

  • Commercial crime, computer misuse and fraud investigation

  • Business interruption

  • FOS complaints and procedures

Our Services include:

  • Investigation

  • Liability and costs analysis

  • Policy assessment

  • Review of quantum

  • Disputes and litigation support

  • Settlement of claims

We are unique, with our in-house chartered loss adjusters, accountants and lawyers, who work collaboratively as a team to resolve your professional and financial risk claims swiftly. We also recognise the importance of being cost-effective, so have therefore invested heavily in specialist claims and adjusting technology to provide the most efficient and tailored service we can.

William Gow – Head of Cyber and Financial Lines

LLM, MA Solicitor

Tel: +44 (0) 7718 110487

william.gow@questgates.co.uk

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Ross Macpherson – Director

ACII, FCILA, FUEDI – ELAE

Tel: +44 (0) 7739 879 243

rossmacpherson@questgates.co.uk

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Steve Sawyer – Senior and Technical Complex Loss Adjuster 

LLB (Hons) ACILA, FUEDI-ELAE

Tel: +44 (0) 7793 842 867

steven.sawyer@questgates.co.uk

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Emma Robinson – Major Loss Accountant and BI Specialist 

Tel: +44 (0) 7541 973078

emma.robinson@questgates.co.uk

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Aja Hickford – Major Loss Accountant and BI Specialist 

ACCA, MAAT, Cert CII

Tel: +44 (0) 7872 008409

aja.hickford@questgates.co.uk

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