QGLaw, part of the QuestGates group, is pleased to announce the appointment of Gary Herring as Partner and Head of Credit Hire. One of the defendant market’s most recognised credit hire strategists, Gary joins to lead the firm’s credit hire proposition and strengthen its expanding holistic fraud offering.
A specialist since 2007, Gary is a trusted adviser to many UK personal lines and commercial insurers. His career has focused on strategic initiatives that reduce cost and litigation for insurer clients, combined with sustained influence on industry reform.
Gary has reshaped the credit hire landscape through decisive interventions. He exposed a sophisticated document fraud that led to the withdrawal of around £1 million in charges, recovery of costs, contempt proceedings and the organisation’s dissolution. He secured the landmark Court of Appeal ruling in Clayton v EUI on basic hire rates, pioneered pre-action disclosure strategies that cut one insurer’s litigation rate from 94% to 35%, and drove the non-party costs strategy behind the 2025 Axa v Spectra Court of Appeal decision.
A long-standing advocate for reform, he led FOIL’s credit hire Pre-Action Protocol and authored proposals – later fully adopted by the ABI – covering FCA regulation, costs orders against CHOs and related measures. He sits on the FOIL credit hire Sector Focus Team, speaks regularly at industry events and is recognised in the Legal 500 (2026) and The Times Best Law Firms (2026).
Commenting on his appointment, Gary Herring said: “I am delighted to join QGLaw at such an exciting time. I was attracted by the opportunity to build a unique, market-leading end-to-end credit hire proposition underpinned by quality. In a fast-moving landscape, agility and innovation are essential, and QGLaw is uniquely placed to become the full-service credit hire partner of choice for insurers.”
Jason Spencer, Managing Director of QGLaw, added: “Gary’s appointment is a truly significant step forward for QGLaw and the wider group. His track record and unparalleled reputation in delivering tangible results for insurers, combined with his deep insight into reform and strategy, makes him the ideal person to lead our credit hire offering. He brings exactly the expertise and vision we need to complete our holistic approach and deliver exceptional value to our clients.”