QuestGates launches Counter Fraud Solutions to strengthen insurers’ response to growing fraud risk

by Robert Brown | Sep 7, 2026 | Blog, News, Press Release

QuestGates, the UK’s leading owner-managed provider of loss adjusting and claims services, today announces the launch of QuestGates Counter Fraud Solutions (QG CFS). The service integrates prevention, detection and management of fraud into a single, seamless offering...

QGLaw Appoints Gary Herring as Partner and Head of Credit Hire

by Robert Brown | Sep 1, 2026 | Blog, News, Press Release

QGLaw, part of the QuestGates group, is pleased to announce the appointment of Gary Herring as Partner and Head of Credit Hire. One of the defendant market’s most recognised credit hire strategists, Gary joins to lead the firm’s credit hire proposition and strengthen...

QuestGates Strengthens Leadership Team with Appointment of Stephen Ford as Head of Client and Operational Reporting

by Robert Brown | Aug 17, 2026 | Blog, News, Press Release

QuestGates is delighted to announce that Stephen Ford has joined the team as Head of Client and Operational Reporting. This key appointment reflects the company’s ambition to deliver even stronger insight and service to its clients, whilst continuously focusing on...

QuestGates acquires Power & Construction claims specialist Richard Hartley Partnership

by Robert Brown | Aug 13, 2026 | Blog, News, Press Release

QuestGates today announces the acquisition of Richard Hartley Partnership (RHP), a specialist claims provider focused on complex losses in the Power and Construction sectors.   Established in 1999 and headquartered in Harrogate, RHP delivers specialist adjusting...

QuestGates research drives government recognition of ‘weeding’ in worrying 19-24% DVLA stolen vehicle data gap

by Robert Brown | Aug 6, 2026 | Blog, News

New research by QuestGates, the UK’s largest owner-managed loss adjusting and claims solutions group, has led the National Audit Office and Home Office to recognise that the police administrative process known as ‘weeding’ is driving a worrying stolen vehicle data...

The true value of insurance is measured at point of claim

by Robert Brown | Jul 31, 2026 | Blog, Opinion

The Financial Conduct Authority’s latest General Insurance Value Measures Data published earlier this month makes for interesting reading, particularly around claims acceptance rates, complaints and product value.   At first glance, lower acceptance rates...